Beauty Essential Privacy Policy

Welcome to Beauty Essentials! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information:

  • When you make a purchase or register on our site, we may collect personal information such as your name, email address, mailing address and phone number. We do not store your credit/debit card details.

1.2 Non-Personal Information:

  • We may collect non-personal information about you whenever you interact with our site. This may include your browser type, the type of device you are using, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilised.

2. How We Use Your Information

2.1 To Process Transactions:

  • We use the information you provide to process your orders, manage payments, and deliver the products you purchase.

2.2 To Improve Customer Service:

  • Your information helps us respond more effectively to your customer service requests and support needs.

2.3 To Personalise User Experience:

  • We may use information to understand how our users as a group use the services and resources provided on our site.

2.4 To Send Periodic Emails:

  • We may use the email address you provide to send you information and updates pertaining to your order. It may also be used to respond to your enquiries, questions, and/or other requests.

3. How We Protect Your Information

3.1 Security Measures:

  • We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

3.2 SSL Encryption:

  • All sensitive and private data exchanged between the site and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Information

4.1 Third-Party Service Providers:

  • We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and service providers for the purposes outlined above.

4.2 Legal Requirements:

  • We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Third-Party Services

5.1 Service Providers:

  • We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analysing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

6.1 Access to Information:

  • You have the right to request a copy of the personal information we hold about you. If you would like a copy of this information, please contact us at hello@beauty-essentials.co.za.

6.2 Correction of Information:

  • We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

6.3 Unsubscribing from Emails:

  • If you wish to unsubscribe from our emails, you can do so by following the instructions included in each email or by contacting us directly.

7. Changes to This Privacy Policy

7.1 Amendments:

  • We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contact Us

8.1 Customer Support:

Thank you for trusting Beauty Essentials with your personal information. Your privacy is important to us, and we are committed to protecting it.